sga55 Platform Privacy Notice

This page describes what we collect when you use sga55 and how we keep that data protected. Our privacy commitments centre on transparency: we tell you upfront what information we gather, who has access to it, and how long we retain it. We do not sell your personal data to third parties outside our payment processors and compliance partners.

When you create an account on sga55, you provide your email, mobile number, and identity details during verification. We use this information to confirm your identity, process your deposits and withdrawals, and comply with local regulations. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards to all account holders regardless of location.

We operate sga55 across Jakarta, Surabaya, Bandung, Medan, and Semarang. Your data is encrypted in transit and at rest. We do not share your account details with other users, and we do not use your information for marketing without your consent.

What We Collect on sga55

Account registration data

We collect your email address and mobile number when you register. These are required to set up your sga55 account and to send you verification codes during login and withdrawal requests. We also collect your chosen username and password. Your password is hashed — we do not store it in plain text, and our team cannot retrieve it. If you forget your password, we send a reset link to your registered email.

Identity verification documents

Before your first withdrawal, we request identity verification. We ask for a government-issued ID (passport, national ID card, or driver's licence) and a proof of address (utility bill or bank statement). We store these documents securely and delete them after verification is complete, unless local law requires us to retain them for compliance. We do not share your identity documents with third parties outside our compliance team and payment processors.

Payment and transaction data

We record every deposit and withdrawal you make on sga55. This includes the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and the status (pending, completed, or failed). We use this data to process your transactions, detect fraud, and comply with anti-money-laundering regulations. Your payment processor (your bank or e-wallet provider) also retains this information on their own systems.

Activity logs

We log your login times, the devices you use, your IP address, and your browser type. We track which slot tournaments you enter, which live-dealer tables you visit, and which sportsbook sections you browse. We use these logs to detect suspicious activity, prevent account takeover, and improve our platform. We do not use this data to profile you or make automated decisions about your account.

Our sga55 Data Practices

How we use your data

We use your data to operate sga55: to verify your identity, process your payments, and deliver the platform's features. We also use it to detect fraud, prevent account abuse, and comply with local regulations. We do not use your data for marketing, profiling, or selling to third parties. If we need to contact you about your account — for example, to confirm a withdrawal or alert you to suspicious activity — we send a message to your registered email or mobile number.

Third-party processors

Our payment processors (your bank or e-wallet provider) receive your transaction data directly. We also work with compliance partners who help us verify your identity and detect money-laundering risks. These partners are bound by confidentiality agreements and may not use your data for their own purposes. We do not share your data with marketing companies, data brokers, or advertisers.

Data retention

We keep your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with anti-money-laundering law. We delete identity documents after verification unless local regulation requires us to keep them. We retain activity logs for one year, then delete them. If you request deletion of your account, we anonymise your personal data but keep transaction records for compliance.

Your rights on sga55

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team via email. You can also request correction of inaccurate data or deletion of your account. We will respond to your request within one business day. If you believe we have mishandled your data, you can lodge a complaint with your local data-protection authority.

Cookies and tracking

We use cookies to keep you logged in and to remember your preferences. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). We do not use third-party tracking cookies or analytics that follow you across other websites. You can disable cookies in your browser settings, but this may affect your ability to use sga55.

Security measures

We encrypt your data in transit using SSL/TLS and at rest using AES-256 encryption. We restrict access to your data to authorised staff only. We conduct regular security audits and penetration tests. We do not guarantee that our systems are impenetrable — no platform is — but we apply industry-standard security practices. If we detect a data breach, we will notify you within 72 hours and inform you of the steps we are taking.

Contact sga55

If you have questions about our privacy practices or want to exercise your rights, contact our support team. We respond to privacy requests during business hours. You can also reach us during major holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi — response times may be longer during these periods. Our team handles all privacy inquiries confidentially.

This privacy notice applies to all users of sga55, regardless of location. We may update this notice from time to time. We will notify you of material changes by email. Your continued use of sga55 after an update means you accept the new terms.